Common Problems for Polestar 2 (2021-2024)
The Polestar 2, an all-electric vehicle, is known for its sleek design and sustainability features. However, multiple issues in recent model years have led some owners to pursue Lemon Law claims. Below are the most commonly reported problems.
Telematics and Connectivity (TCAM) Malfunctions
The Polestar 2’s TCAM, which manages internet connectivity, GPS, and emergency assistance functions, has shown repeated issues. These malfunctions prevent the vehicle from maintaining critical functions, impairing navigation, roadside assistance, and LTE connectivity.
Reported Problems:
- TCAM frequently goes offline, losing connectivity to LTE, GPS, and the Polestar app.
- The system may fail to accept Over-The-Air (OTA) updates, requiring manual intervention at service centers.
- Water leaks in the roof’s shark fin antenna can cause damage to connectivity components, exacerbating TCAM failures.
Battery and Charging Issues
Some Polestar 2 owners have reported battery malfunctions that affect the vehicle’s range and charging capacity, leading to concerns about reliability
Reported Problems:
- Unexpected battery drainage, reducing range and affecting reliability on longer trips.
- Difficulty charging the vehicle consistently at various charging stations.
- Battery-related warning lights and error messages, indicating issues with the charging system.
Electrical and Software Glitches
The Polestar 2’s electrical systems, including infotainment and navigation, often experience software glitches that disrupt functionality and lead to unexpected resets.
Reported Problems:
- Infotainment screen freezing or crashing, especially during navigation use.
- Problems with the Polestar app’s connectivity to the car, affecting remote functions such as climate control.
- Dashboard warning lights, including error messages about traction control, parking aids, and battery health, which may require multiple dealer visits for resolution.
Is Your Polestar 2 a Lemon?
If your Polestar 2 has required multiple repairs for any of these issues, it may qualify as a lemon. Lemon Laws can support you in seeking compensation or a replacement if defects persist.
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Contact us for a free consultation. Our lemon law experts will help you navigate the legal process and ensure you receive the compensation you deserve.